Mimaki products are innovative and reliable systems thanks to automatic controls, self-diagnosis and resolution functions for many problems that are always active during the printing process. These technologies allow operator intervention to be reduced to a minimum and the printer to be kept in good condition with truly simple routine maintenance . Should our intervention become necessary, we provide a professional and widespread service with more than 40 specialists dedicated to technical support throughout Italy.
Our desire is to provide not only assistance but to support you day after day in your business with timely support for small and large needs that may arise during the use of our products. Once the request for assistance has been received, the Bompan Technical Manager evaluates the problem and defines the most suitable intervention method for the highlighted criticality: remote or direct intervention at your premises. For your peace of mind we offer various Maintenance Packages that can be modulated depending on the product and can be activated when purchasing the machine or subsequently.
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If you need support, our technical assistance is at your disposal.
Dedicated telephone number with service active from Monday to Friday. Hours: 8.30am-12.30pm / 1.30pm-5.30pm
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